The Leading in a Crisis Podcast
Interviews, stories and lessons learned from experienced crisis leaders. Email the show at Tom@leadinginacrisis.com.
Being an effective leader in a corporate or public crisis situation requires knowledge, tenacity, and influencing skills. Unfortunately, most of us don't get much training or real experience dealing with crisis situations. On this podcast, we will talk with people who have lived through major crisis events and we will tap their experience and stories from the front lines of crisis management.
Your host, Tom Mueller, is a veteran crisis manager and trainer with more than 30 years in the corporate communications and crisis fields. Tom currently works as an executive coach and crisis trainer with WPNT Communications, and as a contract public information officer and trainer through his personal company, Tom Mueller Communications LLC.
Your co-host, Marc Mullen, has over 20 years of experience as a communication strategist. He provides subject matter expertise in a number of communication specializations, including crisis communication plan development, response and recovery communications, emergency notifications and communications, organizational reviews, and after-action reports. He blogs at Blog | Marc Mullen
Our goal is to help you grow your knowledge and awareness so you can be better prepared to lead should a major crisis threaten your organization.
Music credit: Special thanks to Nick Longoria from Austin, Texas for creating the theme music for the podcast.
The Leading in a Crisis Podcast
Latest Episodes
EP77 Crisis Communications at NASA, part 3: The Columbia response and investigation
A shuttle breaks apart on re-entry, the world demands answers, and the people closest to the story have to decide what transparency actually looks like when an investigation is just getting started. We pick back up with James Hartsfield, former...
EP76 Crisis comms at NASA, part 2: Challenger vs. Columbia crisis responses
Columbia didn’t arrive when it was supposed to, and the whole world felt the silence. We sit down again with James Hartsfield, recently retired as director of communications at NASA’s Johnson Space Center, to walk through the most difficult min...
EP75 When things go wrong in space - crisis comms at NASA, part 1
The most frightening part of a space flight crisis is how fast it rewrites reality. One minute the plan is a routine landing and a little live education for viewers. The next, you’re choosing words that millions will remember forever.We...
From the archive: Bombing at the Ariana Grande concert in England - lessons learned from the police response
On today's episode we're revisiting the story of the terrorist bombing at the Ariana Grande concert in Manchester, England in 2017. A suicide bomber detonated a backpack bomb loaded with nails just after the concert ended, killing 22 concertgoe...
EP74 Managing social media in a crisis and building a capable team, with Lee Caraher
One rushed reply can turn a small complaint into a full-blown brand reputation crisis, and social media makes that mistake painfully easy. We sit down with Lee Caraher, president of DoubleForte PR and author of two management books, to talk abo...
