The Leading in a Crisis Podcast Podcast Artwork Image

The Leading in a Crisis Podcast

Tom

Interviews, stories and lessons learned from experienced crisis leaders. 

Being an effective leader in a corporate or public crisis situation requires knowledge, tenacity, and influencing skills. Unfortunately, most of us don't get much training or real experience dealing with crisis situations. On this podcast, we will talk with people who have lived through major crisis events and we will tap their experience and stories from the front lines of crisis management.

Your host, Tom Mueller, is a veteran crisis manager and trainer with more than 30 years in the corporate communications and crisis fields. Tom currently works as an executive coach and crisis trainer with WPNT Communications, and as a contract public information officer and trainer through his personal company, Tom Mueller Communications LLC.

Your co-host, Marc Mullen, has over 20 years of experience as a communication strategist. He provides subject matter expertise in a number of communication specializations, including crisis communication plan development, response and recovery communications, emergency notifications and communications, organizational reviews, and after-action reports. He blogs at Blog | Marc Mullen 

Our goal is to help you  grow your knowledge and awareness so you can be better prepared to lead should a major crisis threaten your organization.

Music credit: Special thanks to Nick Longoria from  Austin, Texas for creating the theme music for the podcast.

EP 32 Mastering Crisis Leadership with Incident Commander Dan SmileyMay 05, 2024
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EP 31 Incorporating Artificial Intelligence into a crisis response, with Dan SmileyApril 28, 2024
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EP 30 Baltimore Bridge Collapse: Review of the Communications ResponseApril 14, 2024
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EP29 Silly season in America: protecting your brand during the presidential electionApril 07, 2024
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EP 28 Risk Communication vs. crisis communication - say what? With Ann Hayward WalkerMarch 31, 2024
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EP 27 Forging Unshakeable Trust: The Role of Community Advisory Panels in Crisis Management with Marysue KnowlesMarch 24, 2024
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EP 26 Driving engagement (and adrenaline) using live social media simulations for crisis training, with Geoff PaddockMarch 10, 2024
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EP 25 Crisis response for nonprofits - Part 2 with Randy SumnerMarch 01, 2024
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EP 24 Crisis response for nonprofits - when trust is on the line, with Randy SumnerMarch 01, 2024
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EP 23 Reviewing crisis communications around Alaska Airlines in-flight emergency Part 2February 04, 2024
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EP 22 Case study: Alaska Airlines and Boeing response to the door plug incidentFebruary 03, 2024
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EP 21 Ambassador Lewis Lucke Part 2: The Challenges of International Disaster ManagementDecember 10, 2023
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EP 20 Behind the Scenes of International Disaster Response with US Ambassador Lewis LuckeDecember 10, 2023
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EP19 Supply chain disruption during Covid - a case study with XOM alum Jeff ZudockNovember 20, 2023
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EP18 Supply chain disruptions: leadership insights from XOM alum Jeff ZudockNovember 20, 2023
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EP17 Leading a retail giant through the pandemic crisis, with Polly FlinnOctober 31, 2023
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EP16 Business in crisis: when an acquisition goes awry, with Polly FlinnOctober 31, 2023
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EP 14 What would you do if asked to lie to the media? Also, dealing with disingenuous politicians and feeding the media beast - with Adam WineOctober 25, 2023
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EP 13 When leadership fails - the consequences and workarounds; community meeting formats and guidance; winning over the local community - with Adam WineOctober 24, 2023
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EP 15 Teamwork between PIO and Liaison; the perils of releasing info to politicians; coaching writing skills in a JIC; dealing with an underperforming team member; characteristics of a good PIO - with Adam WineOctober 24, 2023
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EP12 The role of research and third party voices in recovering a brand in crisis; Part 2 of our conversation with Kathy Leech.October 11, 2023
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EP11 Rebuilding a brand after a crisis: navigating the minefield with brand and marketing expert Kathy Leech.October 07, 2023
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EP 10 Networking to maintain a deep personnel roster, with Lynne MillerSeptember 10, 2023
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EP 9 Crisis exercises - tips for successSeptember 03, 2023
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EP 8 Best practices in Liaison and PIO: A Conversation with Sam SaccoAugust 27, 2023
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